Privacy Policy

Last Updated: June 2025

At MyTFC.co.za, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

📋 1. What Information We Collect
When you visit our website, place an order, or contact us, we may collect the following:

Name and surname

Contact details (email, phone number)

Delivery address

Payment information (via secure gateways, we don’t store card details)

Device and browser data (for website analytics)

🛡️ 2. How We Use Your Information
We use your personal data to:

Process and deliver your orders

Send order updates and shipping confirmations

Respond to your queries

Improve our website and customer experience

Comply with legal obligations

🚫 3. Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with:

Trusted courier partners (e.g., BobGo, The Courier Guy)

Payment processors (e.g., PayFast, Yoco)

Service providers who help us run our store securely

🔒 4. Data Protection
We take all reasonable steps to protect your data using:

SSL encryption

Secure payment gateways

Firewall and malware protection

Limited access to data internally

📧 5. Marketing Communication
You will only receive marketing emails or SMS if:

You opted in during checkout or account registration

You can unsubscribe anytime via the link provided in emails

👶 6. Children’s Privacy
We do not knowingly collect personal data from children under 18.

⚖️ 7. Your Rights Under POPIA
You have the right to:

Request access to your personal data

Ask us to correct or delete your data

Withdraw consent at any time

To exercise these rights, please contact us.

📞 Contact Us
If you have any questions regarding this policy, reach out to us at:
📧 privacy@mytfc.co.za
📞