MyTFC (The Fix Cellular) - Shipping & Delivery Policy

Welcome to **MyTFC's Shipping Policy for South Africa**. At **The Fix Cellular**, we understand that getting your **mobile accessories** quickly, affordably, and reliably is paramount. That's why we've partnered with **Bobgo**, a leading logistics platform, to ensure a seamless and efficient **delivery experience across South Africa**. Your satisfaction is our priority, and we strive to get your essential tech accessories to you without delay.

Our Delivery Network: Powered by Bobgo

We've chosen **Bobgo** as our trusted shipping management system because it connects us with a robust network of multiple reputable delivery partners. This sophisticated system allows us to select the best and most efficient courier for your specific location and order, ensuring reliable service whether you're in a bustling city or a more remote area of South Africa. This comprehensive approach means you benefit from faster delivery times and consistent service for your **mobile accessories delivery SA**.

Flexible & Free Shipping Options for South Africa

We are committed to making your shopping experience as convenient and cost-effective as possible. Here’s how we deliver value:

  • Free Shipping Across South Africa: We are delighted to offer **FREE standard shipping on all orders** to any destination within South Africa. This truly is **Free Shipping MyTFC** offers on every purchase!
  • Free Delivery for Orders Over R500: For added value, all orders with a total value of **R500 or more** will qualify for express or priority door-to-door delivery at no extra cost. This is our way of saying thank you for choosing MyTFC for your larger mobile accessory needs.
  • Pargo Bob Box Collection Facility Available: For ultimate flexibility and security, you have the option to choose a **Pargo Bob Box** as your delivery point at checkout. With thousands of convenient Pargo pickup points located nationwide (at Clicks, Caltex, FreshStop, and other stores), you can collect your order at a time that suits your schedule. This secure service is part of our commitment to diverse delivery solutions.

Order Processing & Delivery Times

Order Processing (Dispatch)

All orders placed on MyTFC (The Fix Cellular) are processed and dispatched within **1-2 business days** (Monday to Friday, excluding public holidays). Orders placed after [e.g., 1 PM SAST] on a Friday or over the weekend will be processed on the following Monday. This efficiency is part of our comprehensive **shipping policy South Africa** customers rely on.

Estimated Delivery Timelines

Once dispatched, our Bobgo-powered delivery partners aim for the following estimated delivery times:

  • Major Metropolitan Areas (Gauteng, Cape Town, Durban, Bloemfontein, Port Elizabeth): 2-3 business days
  • Regional Areas: 3-5 business days
  • Remote/Outlying Areas: 5-7 business days
  • Pargo Bob Box Collections: Typically available for collection within 2-4 business days after dispatch to your chosen point. You will receive an SMS notification when your parcel is ready for collection.

Please note that these are estimated delivery times and unforeseen delays (e.g., extreme weather, national holidays, courier disruptions) can occasionally occur. We appreciate your understanding in such rare instances.

Order Tracking

Once your order has been dispatched from our facility, you will receive an email notification containing your tracking number and a link to the courier's tracking portal (managed via Bobgo). This allows you to monitor the progress of your delivery every step of the way, giving you peace of mind until your **mobile accessories** arrive.

Delivery Locations

MyTFC (The Fix Cellular) delivers to all physical addresses and **Pargo Bob Box** collection points within the borders of **South Africa**. We do not currently offer international shipping.

Returns & Exchanges

For information regarding returns, exchanges, or faulty products, please refer to our dedicated Returns & Exchanges Policy page.

Contact Us for Shipping Queries

Should you have any questions about your order's shipping status, delivery options, or our **shipping policy**, please do not hesitate to contact our friendly customer service team. You can reach us at info@mytfc.co.za or Call/Whatsapp 078 722 9444. We're here to help!

Shop with Confidence at MyTFC: Your Trusted South African Partner Since 2017

As a **trusted store since 2017**, MyTFC (The Fix Cellular) is committed to providing not only top-quality mobile accessories but also a seamless and reliable shopping experience. Our **Quality Guaranteed** promise extends to every aspect of our service, including our efficient delivery process. Thank you for choosing us as your preferred online destination for all your **mobile accessory needs in South Africa**.